News

Endless Welfare Foundation is seeking a dedicated, organized, and proactive Administrative Officer / Admin Assistant to provide comprehensive administrative and operational support across all departments. This position plays a vital role in ensuring smooth day-to-day functioning of the foundation, particularly in facilitating services and programs for Hajj pilgrims and their families.

Key Responsibilities:

• Provide high-quality administrative support to the management team and all departments of the foundation.
• Handle day-to-day correspondence, including drafting letters, emails, official notices, and internal memos.
• Maintain proper filing systems (both physical and digital) for all documents, records, reports, and important paperwork related to Hajj services, welfare programs, and organizational operations.
• Coordinate and organize internal and external meetings, workshops, training sessions, and pilgrim-related events, including scheduling, venue arrangement, minute-taking, and follow-up actions.
• Assist in procurement processes, including raising requisitions, obtaining quotations, preparing comparative statements, and ensuring timely purchase of office supplies, equipment, and materials required for Hajj support activities.
• Maintain and update office systems, records, databases, and inventory of assets to ensure efficiency and accuracy.
• Support the preparation and compilation of reports, proposals, and documentation required for donors, government authorities, and internal reviews.
• Manage travel arrangements, accommodations, and logistics for staff and volunteers involved in Hajj-related missions when required.
• Act as a focal point for internal communication and ensure timely dissemination of information across all departments.
• Assist in organizing pilgrim orientation sessions, pre-Hajj briefings, and post-Hajj feedback programs.
• Handle incoming and outgoing calls, visitors, and inquiries with professionalism and empathy, especially those related to Hajj welfare services.
• Ensure strict confidentiality of sensitive information related to pilgrims, donors, and organizational matters.
• Perform any other administrative and support tasks as assigned by the supervisor or management.

Requirements & Qualifications:

• Bachelor’s degree in Business Administration, Public Administration, or any relevant field (Master’s degree will be preferred).
• Minimum 2–4 years of relevant experience in administrative roles, preferably in NGOs, welfare organizations, or institutions serving Hajj/Umrah pilgrims.
• Excellent written and verbal communication skills in English and Urdu.
• Strong organizational and multitasking abilities with keen attention to detail.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and familiarity with digital filing systems and office management software.
• Experience in procurement, event coordination, and record management will be an advantage.
• Ability to work effectively under pressure and handle multiple priorities simultaneously.
• Strong interpersonal skills with a polite, helpful, and service-oriented attitude.
• Commitment to the mission and values of Endless Welfare Foundation, with genuine interest in serving Hajj pilgrims and the Muslim community.
• Candidates with prior experience in Hajj/Umrah welfare organizations or religious welfare foundations will be given preference.

What We Offer:

• Competitive salary package
• Opportunity to serve the Ummah through meaningful welfare work
• Supportive and professional work environment
• Opportunities for professional growth and training